24/7 emergency response Family-owned · Arkansas License #0399660427
★★★★★ 1,000+ five-star reviews

Water damage in Arkansas? Call us now.

Emergency extraction and structural drying for homes and businesses — plus the repairs afterward.

  • 24/7 — you’ll reach a real person
  • IICRC Triple Master Certified
  • Cleanup and repairs, one company

Little Rock · North Little Rock · Conway · Benton · Hot Springs

  • Not a franchise. Family-owned, with a contractor’s background behind every job.
  • IICRC Triple Master — water, fire & smoke, textiles.
  • 1,000+ five-star reviews across the markets we serve.
  • Licensed and insured. AR License #0399660427.
Common causes

What we get called out for.

Most calls are one of these. If yours isn’t, call anyway — we’ll tell you straight whether it’s something we handle.

  • A pipe broke
  • A sprinkler line let go
  • The water heater failed
  • A washer or dishwasher leaked
  • Storm water got inside
  • A supply line broke under a sink
  • Heavy rain came through the roof
  • A hard freeze burst a pipe

Call at 2 a.m. Someone picks up.

501-557-0470

Water damage doesn’t wait for business hours, so neither do we. Call any time, tell us what happened, and we’ll get response coordinated from there.

Before we get there

Four things worth doing right now.

  • Shut the water off, if it’s safe and you can find the valve.Usually near the meter or where the line enters the building. If you can’t find it quickly, leave it and call — don’t put yourself at risk looking.
  • Treat standing water near outlets or the panel as unsafe.If there’s any question about electricity, stay clear and tell us when you call. When in doubt, get everyone out and call from outside.
  • Where possible, leave wet items where they are.Moving soaked furniture tends to spread water and can make the loss harder to document.
  • Photograph it before anything changes, if you safely can.Wide shots of each affected area. Adjusters generally want them, and they cost you nothing.
What happens next

How a water loss actually goes.

Every loss is different, and the scope depends on what we find. This is the general order most jobs follow.

  1. You call

    A person picks up, takes the details, and gets response coordinated.

  2. We look for the source

    Water often shows up in one area and comes from another. Where it can be stopped, that comes first.

  3. Extraction

    Standing water is removed. The longer it sits, the further it typically travels into flooring and framing.

  4. Moisture mapping

    Meters and thermal imaging find the wet material you can’t see — the step that separates a dry building from one that only looks dry.

  5. Structural drying

    Air movers and dehumidifiers placed for the specific layout, running until moisture readings indicate drying is complete.

  6. Cleaning and sanitizing

    Scope depends on the water category. A supply-line break and a sewage backup are handled very differently.

  7. Monitoring and documentation

    Moisture readings are tracked and logged through the drying process. That record is what an adjuster generally works from.

  8. Repairs

    Where the project calls for it, we handle the rebuild too — so you’re not hiring a second contractor.

Drying equipment set through a commercial lobby after a water loss
Structural drying underway across a commercial lobby and common area.
Large loss

Equipped for the jobs most outfits turn down.

Desiccant dehumidification, generators, temporary heat and temporary air conditioning, and crews who have dried buildings measured in tens of thousands of square feet — not just single rooms.

A college building in Little Rock

A pipe break sent water through the auditorium, conference rooms, classrooms, bathrooms, and hallways. We ran commercial structural drying and stabilization across more than 30,000 square feet, with desiccants and generators, selective demolition to reduce repair work, and protective barriers over undamaged materials.

An 11-story hotel downtown

A frozen pipe burst and the water worked its way down to the lobby — over 200 rooms, lobbies, and common areas across multiple stories. Downtown access made it harder: limited parking, an access road closed, and equipment and cords placed deliberately so the hotel could keep operating.

After the drying

We don’t hand you off when the drying’s done.

Most restoration companies dry the building and give you a list of contractors. We do the repairs ourselves — no gap between the drying crew leaving and the rebuild starting, and nobody learning your property from scratch.

Service Restoration truck outside a commercial building in Arkansas
Commercial water damage response, Hot Springs Village.
Insurance

We deal with claims every day.

We document the loss, log moisture readings, photograph the damage, and provide the scope adjusters typically ask for. What we won’t do is tell you what your policy covers — that’s between you and your carrier, and anyone who promises otherwise is guessing.

Documentation

Photos, moisture logs, and a written scope, documented as the job progresses.

Adjuster coordination

We can work directly with your adjuster so you’re not relaying messages between two parties.

Plain answers

We’ll tell you what we’re seeing and what it usually means, without pretending to be your insurer.

Questions

What people ask before they call.

How fast do I need to act?

As soon as you reasonably can. Water generally keeps moving into flooring, drywall, and framing for as long as it sits, so acting sooner often means materials can be dried rather than replaced.

Do you work with insurance companies?

Regularly. We document the loss, log moisture readings, and provide the scope adjusters ask for. We can’t tell you what your policy covers — that’s your carrier’s call.

How long does drying take?

It depends on how much water, what got wet, and how long it sat. Drying continues until moisture readings indicate the structure is dry, rather than to a fixed schedule.

Can you do the repairs too, or just the cleanup?

Both, on most projects. We handle the drying and the repairs afterward, so you’re not managing a handoff to a second contractor.

Can you handle a whole building?

Yes. We’ve dried commercial buildings measured in tens of thousands of square feet, using desiccants, generators, and temporary heat or cooling where the building can’t hold conditions on its own.

Do I have to leave the property?

Usually not. It depends which areas are affected and what the water was. We’ll tell you what we’re seeing when we get there.

Where we work

Central Arkansas, out of Little Rock.

If your city isn’t listed, call and ask — we’d rather tell you honestly than have you wait on a crew that isn’t coming.

  • Little Rock
  • North Little Rock
  • Conway
  • Benton
  • Bryant
  • Sherwood
  • Jacksonville
  • Maumelle
  • Cabot
  • Hot Springs
  • Hot Springs Village
  • Searcy
  • Pine Bluff

Water damage right now?

501-557-0470

24/7 emergency response across central Arkansas. License #0399660427.

Service Restoration

Water, fire, storm, and sewage restoration for Arkansas homes and businesses - cleanup through repairs.

501-557-0470
Arkansas License #0399660427

Little Rock
9524 Interstate 30
Little Rock, AR 72209

Services